Customer Account – Customer Master Data Management System and Centralized Customer Identity / Single Sign On (SSO) solution that enables all Best Buy systems to share customer information between systems/channels as well as allowing customers to own and manage their own information. Externally available through Remix. Accompanying iPhone applications for both internal (corporate) and external (customers and sales associates) use.
Patented Database and RFID solution to track wine bottles in the wine supply-chain from wineries all the way to private collectors. Extensive use of Microsoft technologies (Windows Presentation Foundation, ASP.Net, Windows CE, BizTalk RFID Server, BizTalk RFID Mobility Pack, SQL-Server, Web Services)
Multi-channel CRM system targeting Best Buys Customer Centricity initiative. This system was managing $1.2 Billion in revenue in less than 3 years after inception.
Commandeur LLC
Analysis, design and implementation of a B2B web based procurement system for buying wine in Europe and selling it to wholesale/retail customers in the US.
Major role in implementation and deployment of a business critical CRM/ERP system for service/repair used by all Best Buy stores and service centers.
Design and implementation of client/server based production control systems.
Design and implementation of imaging archive and production system.
Design and implementation of client/server catalogue production system.
Implementation of knowledge based system for maintenance of electro-mechanical switches. Implementation of Computer Based Training system (CBT) for computers used by field personnel. Integration of scanning system with document archiving system for field report forms.
Integration of scanning system with document archiving system for clinical report forms.
Integration of scanning system with document archiving system for Invoices.
Integration of scanning system with document archiving system for storing horse ownership forms.
Design and implementation of Computer Based Training system (CBT) for medical transport planning.
SISU (Swedish institute for Software Design)
Implementation of job planning system for construction projects.
Project References
